PCMS market report – how to sell from anywhere and never lose a sale
In our first report, Navigating Modern Retail – how to engage shoppers in 2018, our consumer research revealed five newly emerging shopper journeys consumers want to be able to make, and we explored how shoppers want service choice and a seamless experience.
In the second part of this series analysing new shopping habits, we look at the practical steps retailers must take to be able to offer a ‘continuous basket’, and ensure they are prepared for further developments in consumer buying behaviours and demands that will inevitably come.
How can retailers use technology to navigate modern retail? What must be in place when it comes to store IT and support, to ensure they never miss a sale?
In this report, we demonstrate that the challenges of delivering great retail experiences for today’s demanding shopper can be easily overcome with the right connected technology and IT expertise.
Please fill out the information below to download our “Point of satisfaction” report: