News & views

Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.

PCMS market report – how to engage shoppers in 2018

Engaged commerce is here to stay, which means retailers need to be able to sell from anywhere and allow their customers to enjoy all the benefits of a 'continuous basket'. We are at a crossroads in 2018 because many retailers are not confident in how to cater to their...

Change & engage: pulse of PCMS’ future

PCMS invests heavily in several areas such as our product, roadmap and development, but we also invest a lot in our people! We have a fantastic, customer-centric culture at PCMS and decided it was time to have a global celebration of all of our recent efforts at...

RBTE 2018: PCMS Showcases Personalised Offers

What's attracted over 140 major retailers across 57 countries to PCMS? On 2-3 of May, we discussed our engaged commerce success formula at RBTE in London. Aside from RBTE being the 'must-attend' event for retail technology, 2018 was an exciting year to exhibit because...

How PCMS delivers for our retail clients

At PCMS, we spend a lot of time thinking about how to create better experiences for customers shopping at the retailers who work with us. We don’t just think about how to get people in and out of the store quickly. We think about how we can help retailers build...

Personalisation is key to customer loyalty – special report

31% of customers indicate they would actually like their shopping experience to be more personalised than it actually is. Today’s consumers connect with brands across multiple channels, which complicates the process of recognising, servicing, and rewarding loyal...

Students With a Passion for Technology, Look No Further!

PCMS offers two distinct undergraduate placement opportunities aimed at both technical students who are keen to pursue a career in Software Development or Business/IT students looking for a career as a Business Analyst (BA). Once the 12-month placement is completed,...

2018 POS/Customer Engagement Survey

    81% of retailers plan to have unified commerce in next 3-years Expectations around the customer journey continue to change and evolve. The customer engagement model is being disrupted and adapted as lines between retailers, brands and wholesalers blur. The concept...

Three key themes at The Big Retail Show

We were proud to present our solutions at NRF’s Big Retail Show in New York recently. During a busy three days, our international sales and product teams took part in countless conversations, drank thousands of cups of coffee and presented our interactive customer...

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PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455


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