Customer Experience

Provide a fast checkout and a consistent customer experience across all channels.

VISION Enterprise provides the tools for retailers to deliver a unique shopping experience through every channel, building trust and strengthens loyalty. This in turn can lead to brand advocacy. Combined with VISION BeanStore PoS, VISION Enterprise provides a seamless integration between stores and head office which enables timely data capture and exchange, improving agility. Inventory visibility and insight into the supply chain enables more accurate planning for stores and online channels. VISION Enterprise gives you a single view of a customer across all of your channels. This helps to enhance your customer service by improving quality and accuracy creating memorable shopping events.

Supported business processes include:

  • Point of sale
  • Back office
  • Omni-channel customer management
  • Sales order management
  • In-store merchandise and inventory management

Learn more about our proven enterprise ERP software

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Provide a superior level of service across all shopping channels by integrating the system touch points into a seamless customer journey.

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The PCMS Database Support team is skilled in the management of database environments and offer specialist skills based resources to support and maintain new and existing environments.

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455
 

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