Transition & On-boarding

Our in-depth retail knowledge and client-focused attitude ensures services are transitioned as quickly as possible with minimal disruption to existing service.

PCMS is dedicated to managing the cycle of change using best-of-breed change methodologies. Retail Transition Management is a project-led service where we work closely with your company to ensure a smooth transition from project stage to business as usual (BAU). PCMS ensure that during transition, the in-store and head office retail operations you rely on will continue to function correctly. We have more than 35 years’ experience of facilitating transition and on-boarding services for retailers and suppliers to the retail industry. We have the ability to manage the whole end-to-end process, including any involvement of TUPE (transfer of undertakings, protection of employment) processes. Our dedicated team will work in partnership with your business to define the scope of works, delivery framework and early life support requirements.

This Transition & On-boarding process also includes:

  • Due diligence
  • Documentation
  • Design
  • Build
  • Hand-over to BAU operations
  • Early life support

Transition retail IT support services without impacting trading

You might also be interested in...

Helpdesk Outsourcing

Help your business to function more efficiently by outsourcing your IT support to our fully managed Service Desk.

Digital and Omni Channel Integration

Scalable technology hub that simplifies application integration and data orchestration.

First Line Support

Front-line teams operate 24 X 365 to resolve issues at the first point of contact

Contact us

PCMS Group Ltd
Torwood Close
Westwood Business Park
Coventry, CV4 8HX
+44 (0)24 7669 4455

Pin It on Pinterest